Frequently Asked Questions

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Below are answers to our most frequently asked questions. If you are unable to locate the answer to your specific question, call us at 214-978-0110.

General topics include:

Performances, Purchasing Tickets, Show and Matinee Times
Accessibility Information
At the Show, Parking, Refunds, Children and Attire
Classes for Children and Teens
Employment, Auditions and Apprenticeships
Renting Our Facilities
Other Questions

 

Performances, Purchasing Tickets, Show and Matinee Times

Where do you perform your productions?
The Baker Theater and Studio Theater are housed in the Rosewood Center for Family Arts, located at 5938 Skillman, Dallas, Texas.

How do I buy tickets?
Purchasing tickets is easy—when online, simply follow the links for the show of your choice; call our box office at 214-740-0051 or by fax to 214-978-0118.

What are your Box Office Hours?
9:00am to 5:00pm, Monday thru Friday. On performances days, Box Office staff is available as follows: Friday evenings until 30 minutes past curtain; Saturdays and Sundays on which there is a performance - 11:00 am until 30 minutes past last curtain.

What are your show times?
Most public show times are selected Fridays at 7:30p.m., Saturdays at 1:30p.m. and 4:30p.m.
and Sundays at 1:30p.m and 4:30p.m. Not all shows are at all times, please check with our
Box Office 214-740-0051 in advance.

Typically, how long are the performances?
Generally our performances are as short as one hour, others may be as long as one hour and forty-five minutes. Call the Box Office at 214-740-0051 near the date of your performance for more exact times.

How does Sectional Seating work?
Patrons choose seats on a first come, first served basis within the section purchased. Please note: John Steptoe's MUFARO'S BEAUTIFUL DAUGHTERS: AN AFRICAN TALE and Teen Scene Players present...THE SECRET LIFE OF GIRLS are both general admission only.

Does Dallas Children's Theater have school day morning shows?
Yes. Student Matinee performances are held on weekdays. Typically we have matinees on Tuesday through Friday. Schools are booked into these performances and reservations are required. Please refer to our Field Trips web page for more information including student matinee show times.

What are your Theater Policies?
General Admission seating begins 30 minutes prior to curtain. Unclaimed seats will be sold at curtain. Late seating is at the discretion of the management. No food or beverages are allowed in the theater. Crying babies must be removed to the lobby. Photography, video or audio recording is strictly forbidden. Audience members are not allowed on stage or in the backstage areas. All plays, dates, times, and locations are subject to change.

What is Dallas Children's Theater's policy regarding guns on its property?
In order to ensure a family friendly and safe environment for its patrons and employees, Dallas Children's Theater prohibits the possession or use of dangerous weapons on the Rosewood Center property.

 

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Accessibility Information

Do you offer performances that are sensory-friendly or suitable for children with sensory sensitivities?
Yes, view our list of sensory-friendly performance dates. Please note that some stories, especially fairy tales, may include villains or conflicts in the story that are disturbing to children. We ultimately rely on the parent's judgment regarding the suitability of a play for their child, but we do provide general age recommendations for each title. At each sensory-friendly performance, the house lights are higher and the sound is adjusted to accommodate sensory needs. Other adjustments are also made as deemed necessary and as advisors who regularly work with children with special needs recommend. Thanks to the following donors, the per person ticket price is only $5: Fichtenbaum Charitable Trust.

How do I request wheelchair accessible seating for the show?
If you need accessible seating, please enter the information in the notes section of your order and/or call 214-740-0051. Please call if the performance time is within the next three days.

Do you offer Assistive Listening Devices for anyone who has a hearing impairment?
Yes, DCT offers Assistive Listening Devices, which are handheld electronic devices with an earbud that allow patrons to listen to the show at an increased volume. If you would like to use one of DCT's Assistive Listening Devices during the show, or if you have your own device that you would like to plug into DCT's system, please make every effort to visit the Box Office at least 30 minutes in advance before the show. Thank you.

Do you have ASL (American Sign Language) interpretation performances?
Yes, view our list of plays this season. ASL interpretation performances are noted in the sidebar on the right side of the page. Please call our Box Office at 214-740-0051 to confirm as unexpected schedule changes may occur.

If someone in my group has a vision impairment, can I request a specific seating placement in the theater?
Please enter the information in the notes section of your order, or call the Box Office at 214-740-0051 so that we can help determine the seating arrangement that works most comfortably for you. Please call if the performance time is within the next three days.

Who do I call if I want to plan ahead for my visit?
Please call the DCT Box Office at 214-740-0051, and our friendly, trained staff would be glad to help. Also, DCT's Project Inclusion Coordinator Gina Waits is a great resource for planning ahead for our sensory-friendly performances and classes. She can be reached at 214-978-0110 ext. 138 or gina.waits@dct.org.

 

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At the Show, Parking, Refunds, Children and Attire

Is there a place for my class to eat lunch after the show?
If you are attending a show at the Rosewood Center for Family Arts, you are welcome to have lunch in The Wyly Family Garden, weather permitting, located directly in front of our main doors. Rosewood Center for Family Arts does not offer any lunch areas within the building. Please remember that you are responsible for cleaning up any and all trash.

There are also nearby parks, Ridgewood Park at 6818 Fisher Road or Lake Highlands North Park at 9940 White Rock Trail. To learn more visit the Dallas Parks and Recreation Centers website.

Where do I park?
For shows at Rosewood Center for Family Arts simply use our large free parking lot.

What should I wear to the theater?
There is no specific dress code, most patrons dress “nice casual”.

May I get a refund if I don’t use my tickets?
Tickets are non-refundable. Exchanges are subject to availability, price difference, and cost $10 per order, per exchange.

What ages qualify for a Youth ticket or a Senior ticket?
Youth is defined as ages 3 (three) to 17 (seventeen) years of age. A Senior ticket is for persons 60 (sixty) years of age or older.

Are your shows appropriate for children under the age of 3 years?
Our shows are for families. There are different age recommendations for every show. (Please refer to the show you are interested in to find our age recommendation.) However, our shows are not appropriate for children under the age of 3.

 

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Classes for Children

How does my child get involved in Dallas Children's Theater?
The best way is through our Academy Classes. Since we are a professional theater, most of the actors on our stages are professional adults performing for families. We do occasionally use children in some roles. Auditions are usually announced twelve weeks before the opening date of a show. You can always check with the receptionist to find out if we are using young people in a show at that time. Teens can contact our volunteer coordinator for information about helping with ushering and special events.

Does my child need experience to take classes?
For most classes your child needs to be the correct age and have an interest in theater and drama. Our approach is developmentally age appropriate. Some Teen Conservatory classes require an audition and are for more experienced students. For more specific answers, simply contact us.

Who teaches the DCT Academy and Conservatory classes?
Our classes are taught by professional theater artists: Directors, Actors, Designers and Teachers.
Many members of our education faculty are seen on our stages or work in production for our Mainstage Shows.

What workshops do you offer?
We offer Teacher Workshops that give teachers tools to use drama in the classroom. We also offer Scout workshops and Drama Shops for school groups to participate in after they see a Dallas Children's Theater show. Our artists also work with local school districts to set up workshops for DI training. Contact Nancy Schaeffer, Education Director for more details or to set up a workshop for your group.

Do you offer classes for teens?
Our Teen Conservatory classes offer opportunities for teens ages 12 and older during the school year and in the summer. Over the course of a year class offerings may include: Scene Work, Improv, Voice and Diction, Musical Theater, Video and Movie Making, Playwrighting, Audition Techniques, Stage Combat and more. We offer some classes that are filled by audition only for more experienced students. These include our Teen Scene players and Improv Troupe.

What is Curtains Up on Reading and how can I get it in my school?
Curtains Up on Reading is a multi-sensory residency program that uses drama and theater techniques to help enhance classroom curriculum. Themes include: Main Idea, Sequence, and Summary; Westward Expansion, Civil War and the Underground Railroad; Mythology; Middle Ages; and Ancient Japan. DCT Residency Artists can also work with classroom teachers to create a program to fit the needs of any classroom. Contact Nancy Schaeffer, Education Director for more information or to set up a program for your school.

How can I get an After School Drama Program in my school?
Schools must provide the physical space for class meetings. The space should be large enough and quiet enough to allow the group to work comfortably without interruption. Working on an auditorium stage is our preference, but if this is not available, we can work in a large, open classroom. If you have a place to hold class, contact Gina Waits at 214-978-0110, ext. 138 or e-mail gina.waits@dct.org. We can provide you with more information or to get an application to start an After School Drama Program at your school.

Does DCT offer financial aid for Academy Classes?
DCT has a limited amount of financial aid available for Academy classes. To apply for Academy financial aid, please complete and submit this form along with at least one letter of recommendation from a teacher or community member. If you have questions, please contact Terry Feagin at terry.feagin@dct.org or 214-978-0110 ext. 171

Applications for financial assistance will be processed in the order received. Upon submission, applicants will be contacted confirming receipt of their application and the timeframe for approval. *Dallas Children's Theater does not discriminate on the basis of race, creed, color, sex, age, handicap or national origin.

 

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Employment, Auditions and Apprenticeships

How do I audition for a show? Auditions are held approximately 7 weeks prior to the opening of a show date. Please call the theater at 214-978-0110 to set an appointment for an audition.
View our current auditions listings.

Do you have an apprentice program?
DCT seeks a diverse pool of applicants for our Apprentice program. We are especially looking to include BIPOC (Black, Indigenous, People of Color) applicants for the following areas: Production, Communications, and Education.

Our apprenticeships pay $250 per week for 30-35 hours per week and the duration ranges from five to 30 weeks depending on the needs of the program.

 

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Renting Our Facilities

Can your theater/facility be rented?
Yes. The Rosewood Center for Family Arts has several spaces available that are ideal for various types of events. Learn more about renting our facilities.

 

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Other Questions

Who serves on the board of Dallas Children's Theater?
Dallas Children's Theater has an active Board of Trustees. Additionally, the theater has a number of Advisory and Emeritus Board members. View the list of Board members.

 

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If you were unable to locate the answer to your specific question, call us at 214-978-0110.

Box Office:
General Info:
Contact Us

214-740-0051
214-978-0110

Rosewood Center    Map It
5938 Skillman, Dallas, Texas 75231

FROM NORTH (VIA I-75)

Travel I-75 (Central) S and take the Northwest HWY Exit. Merge onto Northwest HWY East. Go approximately 1 mile. Take the Skillman North exit to the right. Go approximately 1/8 mile, turn RIGHT onto Theater Way.

FROM NORTH (VIA DALLAS NORTH TOLLWAY)

Travel South on the Dallas Tollway and take the Northwest HWY Exit. Travel East on Northwest HWY. Take the Skillman North exit to the right. Go approximately 1/8 mile, turn RIGHT onto Theater Way.

FROM NORTH (DENTON AREA)

Travel South on 35E and take the I-635 East exit. Travel East on I-635. Merge onto I-75 South towards Dallas. Exit Northwest HWY East. Go approximately 1 mile. Take the Skillman North exit to the right. Go approximately 1/8 mile, turn RIGHT onto Theater Way.

FROM GARLAND AREA

Travel South on Garland Ave / TX 78 S. Continue to follow TX-78 S. Turn Slight Right onto E Northwest HWY/ TX-244 Spur West. Turn Right onto North Skillman. Go approximately 1/8 mile, turn RIGHT onto Theater Way.

FROM DOWNTOWN (VIA I-75)

Travel I-75 (Central) N and take the Northwest HWY Exit. Merge onto Northwest HWY East. Go approximately 1 mile. Take the Skillman North exit to the right. Go approximately 1/8 mile, turn RIGHT onto Theater Way.

FROM EAST (MESQUITE AREA)

Travel I-30 West (R.L. Thorton) and take the I-75 North exit. From I-75 N take the Northwest Hwy Exit. Merge onto Northwest HWY East. Go approximately 1 mile. Take the Skillman North Exit to the right. Go approximately 1/8 mile, turn RIGHT onto Theater Way.

FROM SOUTH (OAK CLIFF AREA)

Travel I-30 East and take the I-75 North exit. Continue down I-75 N and take the Northwest Hwy Exit. Merge onto Northwest HWY East. Go approximately 1 mile. Take the Skillman North Exit to the RIGHT. Go approximately 1/8 mile, turn RIGHT onto Theater Way.

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